Noticeboard

CLOSURE FOR TRAINING

Tuesday 14th September 2021 

We will be closed from 12.30 for staff training. We will reopen at 8.00AM Wednesday 15th September. If you need assistance when we are closed please call the surgery main number and you will be diverted to someone that can help.

COVID VACCINATIONS

Bookings are now open as follows:

All patients aged 25 and over, those that are clinically vulnerable and carers can now book their vaccination using the following link:

COVID Vaccination booking link or by calling 119.

We are now using the national booking system so you will see appointments outside of the Nottingham area.  Appointments for the vaccination centres are being opened on a phased basis and are added regularly so if there are none showing locally please try again at a later date/time.

Eligible patients who need assistance (transport) to go to a vaccination centre should call the local support line on 0115 8834640.  

Patients who are housebound should have now been contacted to arrange a home visit for a vaccination.

Thank you for your patience

Lots of useful information from NHS Nottingham & Nottinghamshire regarding the local vaccination programme is available here

Demonstrating your COVID-19 vaccination status when travelling abroad (read the guidance here)

Find your NHS number using this link

Support phone line

We have a dedicated support line available for people to contact which offers free IT help. 

Whether you’re struggling to get online, need some help with using particular applications, want to get started on the NHS App or access some free training. We’re here to support you in getting connected.

Contact us via 0115 883 8873 or

Email us at Get Nottinghamshire Connected

Currently most GP appointments are initially being done via telephone triage or video link, you will be asked to attend the Practice if necessary.

Please do not attend to the surgery unless you have a pre-booked appointment. 

CORONAVIRUS- IF YOU ARE WORRIED IN ANYWAY ABOUT THE CORONAVIRUS PLEASE VISIT THE NHS111 CORONAVIRUS SERVICE ONLINE.

In keeping with government guidelines: If you are visiting the surgery for any reason you must now wear your own facial covering before entering the building. Many thanks for helping us to keep everyone safe.

WE ARE NO LONGER TAKING PRESCRIPTION REQUESTS OVER THE PHONE  YOU CAN LEAVE THE REQUEST IN THE SCRIPT BOX IN THE LOBBY.

Please remember to allow 48 hours for your prescription requests.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

 This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend NEMS (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

WE NOW OPEN FROM 7AM EVERY

MONDAY and FRIDAY MORNING

Opening Times -PLEASE NOTE: we will no longer be closed for lunch and will remain open 1pm-2pm every day..

Missing Appointments matters video..... Please click here and share with family and friend

We have updated our privacy policy in line with new legislation  GDPR 25th May 2018

Click here to view: PRIVACY NOTICE -updated June 21

 

Note: You may want to access your medical records online !!!! (subject to GP approval). All coded entries in a patients record will be visible for patients to view, including consultations, BP readings, referrals, etc.

Please ask at reception for further information.

 


Request for Information

Requests for Information

Freedom of Information

What is Freedom of Information?

The Freedom of Information Act was passed on 30 November 2000 and the full act came into force on 1 January 2005. The Act requires us to make a certain amount of information available to the public and to release information in response to specific requests. The Act sets out exemptions from that right, covering any information that may not have to be released.

Requests can be received via e mail to lynsey.smith3@nhs.net or by letter to:

Practice Manager

Lynsey Smith

31 Nottingham Road

Nottingham

NG7 7AD

For further guidance please go to the Information Commissioner at:

  • Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

Tel: 08456 30 60 60

Fax: 01625 524510

Web: http://www.ico.gov.uk/

Access to Health Records

The subject access provisions of the Data Protection Act 1998 give an individual the right to have a copy of any data held about them.

If you wish to have a copy of what information the practice holds about you, you will need to make an application.

Please note there may be a fee for this service alongside your completed application form.

Department of Health guidelines require us to comply with your request within 21 days. However the Data Protection Act gives us 40 days from when we receive your completed request and payment. The process of replying can take some time depending on what you have asked for.

All requests must be in writing and forwarded to Lynsey Smith the manager.

 

 



 
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